Privacy Policy

AGATHĒ Builders ("AGATHĒ", "we", "us", "our") respects your privacy and is committed to protecting your personal information. This policy explains what we collect, how we use it, and your rights. We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

What we collect

We collect personal information you provide directly to us, and some information automatically when you use our website:

• Information you give us: when you submit an enquiry or careers form, or contact us by phone or email: your name, email address, phone number, and any details you share about your project or application.
• Information collected automatically: when you visit the site, standard analytics data such as pages viewed, approximate location, device and browser type, and how you found us, collected via cookies and similar technologies.

How we use your information

We use your personal information to:

• respond to your enquiry and provide the information or services you have asked for;
• manage a project or application and communicate with you about it;
• improve our website and understand how visitors use it;
• send you relevant updates where you have asked to hear from us (you can opt out at any time); and
• meet our legal and regulatory obligations.

Cookies and analytics

Our website uses cookies and Google Analytics (via Google Tag Manager) to understand how the site is used and to improve it. Cookies are small files stored on your device. You can disable cookies in your browser settings, though some parts of the site may not work as intended. Our website also includes embedded content from third parties (such as a Google Map and our enquiry form), which may set their own cookies.

Who we share it with

We do not sell your personal information. We may share it with:

• Service providers who help us run our business, including our customer relationship management (CRM) platform, which stores your enquiry, and analytics providers such as Google;
• Trusted consultants, designers or subcontractors engaged on your project, only to the extent needed to deliver it; and
• Authorities or advisors where required or permitted by law.

Overseas storage

Some of our service providers (including our CRM and analytics providers) may store data on servers located outside Australia, including in the United States. Where this occurs, we take reasonable steps to ensure your information is handled consistently with the Australian Privacy Principles.

How we store and protect it

Your information is stored within our service providers' secure systems. Our website is served over an encrypted (HTTPS) connection. We take reasonable steps to protect personal information from misuse, loss, and unauthorised access, though no method of transmission or storage is completely secure.

How long we keep it

We keep personal information only for as long as needed for the purposes described above, or as required by law, after which we take reasonable steps to delete or de-identify it.

Accessing or correcting your information

You may ask us to access or correct the personal information we hold about you, or ask us to stop contacting you. Contact us using the details below and we will respond within a reasonable time. If you believe we have breached the Australian Privacy Principles, you may also contact us and we will work to resolve your concern.

Third-party links

Our website may link to other websites we do not control. This policy does not apply to those sites, and we are not responsible for their privacy practices.

Changes to this policy

We may update this policy from time to time. The current version will always be available on this page, with the "last updated" date shown above.

Contact us

For any privacy question or request, contact us at hello@agathebuilders.com.au.